Returns
PLEASE CHECK YOUR CONTENTS IMMEDIATELY UPON RECEIPT. NO CLAIMS ALLOWED AFTER 7 DAYS OF RECEIPT OF SHIPMENT.  NO RETURNS ARE ALLOWED WITHOUT AUTHORIZATION FROM G&J BABY.
Please note goods received may vary slightly in terms of colour and style to those depicted on the website variations in goods delivered may occur for various reasons including:
- Colour may not be accurately represented due to errors in the photographic representations, or variations in display settings and apparatus.
- Details of delivered goods may vary due to differences at time of manufacture. This may be due to the image displayed being a 'sample' as received by the original manufacturer, shortages of original materials, or variations on handmade items. In these cases, we will ensure that the quality and style is not compromised.
-Different brands may vary slightly in their sizing

Damaged Goods Policy; All of our merchandise is inspected before it is boxed for shipment. If merchandise is received damaged, contact us within 7 days of receiving your shipment and we will either

 a)replace the merchandise, if in stock

 b) offer a substitute

 c) give you an in house store credit to be used towards future purchases.

 Please contact for an authorization of returns and package the items in the original condition and packaging in which they were received.   

For returns for any other authorised reason please package the items in the original condition and packaging in which they were received, and ship back to us. If order is lost during shipment it is the buyers responsibility. Return shipping on all items will be paid by the buyer. Shipping and handling charges are non-refundable.

When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.

Complaints
If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Free  UK mainland delivery on all orders above £500.00 ex Vat

CARRIAGE CHARGES

THERE IS A MINIMUM CARRIAGE CHARGE OF £5.00

IMPORTANT --- WHILST WE AIM TO ACHIEVE NEXT DAY DELIVERY WE ASK YOU TO BE AWARE THAT AT TIMES OF HIGH ORDER VOLUMES WE MIGHT BE UNABLE TO GUARANTEE THIS

NEXT DAY DELIVERY MEANS ANYTIME FROM 8-30am UPTO 5-00pm